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sales@babyknitsandmore.com
| Welcome to Baby Knits & More! |
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Your Online store for all season baby sweaters, clothing, accessories and
personalized gifts for preemies, infants, toddlers and children.
We are an online store only, and do not have a physical storefront or catalog.
The best way to contact us is via email, but if you
prefer you can call Toll Free 1-866-485-0146.
| Payment Options |
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We accept PayPal, American Express, Visa and Mastercard. Credit card payments
are processed through industry standard secure servers, but if you prefer
to order offline you may contact us directly at info@babyknitsandmore.com
or call 1-866-485-0146 (toll free) to order by phone..
| Security |
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All orders taken on BabyKnitsAndMore.com are 100% secure and protected by
128 bit secured socket layer which is highest standard for online ordering.
Our Store is hosted on renowed Yahoo! Secure Servers and thus all your personal
information including credit card info is fully secure.
| Shipping Policy |
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Orders are shipped via USPS Priority Mail. A flat rate shipping charge of $5.95 will be applied to each order shipped to locations within the USA. Overseas orders will be charged the appropriate amount when it has been determined. All of our items are custom knit. We strive to ship orders within 3 weeks of receipt and let the customer know via email exactly when it has been shipped. If you need a gift by a specific date you will be asked for this information at checkout. Indicate the date needed and we will do our best to accomodate you. There may be times when shipping has to be upgraded to expedite the delivery of your RUSH order. You will be advised of this by email before the change takes place.
| Return of Merchandise |
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If you are not completely satisfied with your purchase it may be returned
within 14 days, unused and in original condition, for a complete refund,
(excluding shipping charges). Personalized items are only returnable if
defective. If an item is ordered incorrectly by the purchaser we will remake the sweater for a nominal labor and materials charge of $25.00.
Returns may only be credited back to the card used to make the original
purchase.
Gifts may be exchanged, returned for store credit, or credited back to purchaser's
credit card. We cannot issue a refund to the gift recipient.
| Gift Wrapping |
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FREE gift wrapping! Your gift will be wrapped in occasion appropriate paper with
a gender appropriate bow, and a free ocassion appropriate gift card with
your personalized message. You can record your message at checkout.
| Gift Certificates & Coupons |
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Gift certificates and coupons may be redeemed by using appropriate coupon
codes upon checkout.
| Contact Info |
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All of our sweaters and gifts are custom knit in the USA on home knitting
machines. We stand behind all of our products. We welcome your questions
and comments. Don't see what you want? Contact us and we will do whatever
we can to accomodate your request. Baby Knits & More
121 Delay Road
Harwinton, CT 06791
860-485-0146 1-866-485-0146 (toll free) sales@babyknitsandmore.com
M-F, 9AM-6PM (CST)
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